2. Our Social and Technological Values
At HelloFoody, we believe that technology should serve people and society. Therefore, our goals are not limited to making food ordering easier, but go beyond to include:

• Protecting the environment by reducing reliance on foam and plastic through encouraging the use of healthy, eco-friendly packaging.

• Supporting small, medium, and large restaurants and shops by providing free services and a fair platform for all partners with no order fees.

• Combating unemployment by creating new job opportunities in all areas of the hospitality sector.

• Spreading a fair technological culture, ensuring that digital transformation is accessible to everyone without exploitation or monopoly.

3. What Data Do We Collect?
A) Customer Data:

• Full name

• Email address

• Phone number

• Delivery address

• Order history

• Login details

• Payment information (processed through secure third-party providers)

B) Restaurant and Driver Data:

• Business name

• Business address

• Contact information

• Bank account details

• Menu or product images

• Commercial and tax registration data (if available)

4. Why Do We Collect This Data?
We collect your data to:

• Fulfill orders and delivery

• Improve user experience

• Facilitate communication with users and partners

• Issue invoices and document transactions

• Comply with legal obligations

• Protect the system from misuse

• Send offers and advertisements (only with your consent)

5. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:

• Performance of a contract or agreement

• Legal obligation

• Explicit user consent

• Legitimate interest such as service improvement or system protection

6. Who Can Access Your Data?
We never sell your data.
However, it may be shared with trusted parties including:

• Delivery partners and restaurants for order fulfillment

• Electronic payment service providers

• Hosting and system development service providers

• Legal and tax authorities if legally required

• Our technical and legal advisors in specific cases
  All suppliers are bound by strict data protection agreements.

7. Cookies
We use cookies and other tracking technologies to improve the user experience, analyze performance, and deliver personalized content.
You can adjust your browser settings to disable cookies, but this may affect some website functions.

8. Data Retention Period
We retain user data as long as necessary to achieve the mentioned purposes, such as:

• Providing the service

• Legal and tax compliance

• Quality improvement

• Platform protection
  We do not automatically delete data after a fixed period, as long as the relationship between the user and the HelloFoody platform continues.
  However, you can request deletion of your data or closure of your account at any time, and we will process the request in accordance with the law.

9. How Do We Protect Your Data?
We apply strict security measures including:

• Encryption during data transmission

• Server and access protection

• Continuous internal monitoring

• Team training on data privacy

10. Your Rights as a User
You have full rights regarding your data, including:

• Access to data

• Data correction

• Data deletion

• Withdrawal of consent

• Restriction or objection to processing

• Data transfer to another party

To contact us about your rights:
privacy@HelloFoody.de

11. Changes to This Policy
We may modify this Privacy Policy from time to time.
You will be notified of any important updates through an in-app notification or by email.

12. Contact Us
If you have any questions about privacy or protecting your data, please feel free to contact us at:
Email: privacy@HelloFoody.de